Articles — table linen

8 Linen Secrets 5-Star Hotels Don’t Want You to Know


Five-star hotels have had their best-kept linen secrets - until now. We are about to tell you what those secrets are.

Confession time: don’t you just envy how these luxurious hotels have their linen game on another level?

We could go on, but today it’s about revealing secrets.

The truth is, you too can keep your hotel linen bright, beautiful, and perfect for use every day.

Want your whites whiter? Your linens stain-free? And no more gradual greying of linens?

Want to know the secret?

Keep reading - we’re revealing one five-star hotel linen secret after another. And we’re holding nothing back.

1. How to Pick the Perfect Pillow for a Good Night’s Sleep

A better Night’s Rest

Image from: Infographic Facts

Don’t you love how hotel pillows sit tall and proud waiting for you to sink your tired head in them?

A good pillow equals a good night’s sleep. And a bad one (you guessed it) equals tossing and turning and waking up with a sore neck, aching back, and a not so happy you.

So how do hotels manage to make you feel like you are sleeping on clouds? A little birdie gave us their pillow secrets:

  • Pick durable pillows;
  • Pick allergy-free pillows;
  • Buy the right pillow size;
  • Mind the firmness of your pillow;
  • Buy a pillow that’s easy to clean and dry;
  • Buy pillows according to your sleeping position;
  • Pick adjustable pillows that contour to the shape of the body.

Here’s an infographic showing you how to get a better night’s rest using pillow positioning.

2. How to Select Hotel Quality Sheets

als product

Hotels don’t use ordinary retail bed sheets; they use hotel quality sheets which are heavier, crispier, and thicker.

Hotel quality sheets are specifically designed and manufactured for the hospitality industry. Therefore, they can withstand frequent use and regular washing - day in, day out.

But there are secrets to procuring perfect hotel quality sheets:

Here are some handpicked hotel quality sheets:

3. How to Fold Hotel Towels

When you check into a hotel room and find hotel towels displayed in different attractive shapes and sizes you think “wow”. How do they do that?

It’s the little details that your guests notice. So don’t get left behind. Add a touch of elegance and class to your towel display.

The secrets of this towel folding art are:

4. How to Stop White Laundry from Going Grey

White Laundry from Going Grey

Different colours trigger various emotions and interpretations in our mind. That’s why when you check into a hotel room with white linen you get the impression that the room is clean, fresh, and uncluttered.

White shows stains easily so you feel confident using white towels, white bathrobes and white slippers.

No wonder hotels love white linen.

But as we all know, keeping your whites white is not an easy task. If you’re not careful, your white linen will gradually start greying - which is an eyesore to any guest.

Here are the secrets to stop white laundry from going grey:

  • Dry your whites in the sun; helps them stay whiter;
  • Sort white linen and wash them separately from other colours;
  • Securely close the detergent bottle after use (some bleaching agents can evaporate);
  • Use detergent intended for whites (they contain bleaching agents such as sodium percarbonate);
  • Use the correct amount of detergent for your water hardness and how soiled the white linens are;
  • Whiten greying white linen by adding a small amount of citric acid powder or vinegar instead of detergent.

5. How to Get Food Stains Out of White Napkins and Tablecloths

White napkins and tablecloths get easily stained. But if you don’t take care of those stains, your customers will doubt your level of cleanliness and form a poor impression of your establishment.

Here are the secrets to taking care of those stains before they reach your customer’s eye:

  • Remove all stains while they are still fresh;
  • Cover the stained tablecloth or napkin with artificial sweetener as soon as the stain gets on the fabric. The fine powder absorbs the oil and prevents it from making a permanent stain;
  • Soak pre-treated table cloths and napkins (use your enzyme-based stain remover as directed on the package) in hot water for at least 8 hours or overnight;
  • Run the soaked linens on a short cycle using hot water in your washing machine. (The long cycle will add extra wear and tear);
  • Hang the white linens out in the sun to keep them white naturally; don’t wring to avoid wrinkles.

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6. How to Get Makeup Stains Out of White Towels

cosmetic product

Image from: Mordor Intelligence

Evidently, the cosmetic products market in Australia is not about to slow down. So it’s no surprise that some (if not all) of your guests will be wearing makeup. And chances are you will find makeup residue on your white fluffy hotel towels, bed sheets, and pillows.

Unless you learn the secret of getting makeup stains out of your towels and linens, or preventing them in the first place.

Here’s how:

  • Soak the stained towels in bleach and water with detergent for as long as needed, then rinse off. And do a regular wash of the towels;
  • Always provide makeup removers / makeup wipes in the guestrooms. Also, have white washcloths for people who bring their own cleansers;
  • Provide a bottle of makeup remover and a tin of cotton balls.

7. How to Stop Detergent Residue from Building Up On Your Whites

It’s easy to think that more detergent cleans your clothes better than less detergent. But that’s not the case. The detergent residue leaves your laundry feeling hard, rough, and not so squeaky clean.

Are there any secrets to counter this problem? Absolutely.

  • Add one cup of white vinegar to your wash with detergent. Vinegar will cut through the claggy residue that detergents leave behind;
  • Pour powdered detergent into the empty washer first before loading your linens. This gives it the most time to dissolve;
  • Don’t use too much detergent, especially with high-efficiency washers;
  • Never pour fabric softener directly on wet clothes. Also, use the smallest recommended amount;
  • Don’t cram too many items into the washer; it leaves little room for soil and residue to be flushed away;
  • Clean your dirty washer twice a month to remove soil, minerals, and detergent residue that’s depositing on your linen;
  • Hard water can react with detergent and leave mineral deposits on your clothes; Learn how to launder your clothes using hard water.

8. How to Make Towels Softer

It’s a delight to use soft and fluffy towels. But even the plushest towels can turn rough and scratchy when not laundered with care.

So what’s the secret to keeping your towels luxuriously soft?:

  • Start by buying dense high-quality cotton towels that are soft and absorbent. The heavier the towels, the plusher and more luxuriant they feel;
  • Wash and dry new towels alone for the first three cycles to get rid of manufacturer’s added pre-treatments and lint synonymous with new cotton towels;
  • Don’t cram too may towels into the dryer because they will clump and tangle; when the dryers' heat fails to reach all the moisture pockets the towels will come out hard and stiff;
  • Throw dryer balls or clean tennis balls into the dryer to break up clumps and help reduce static;
  • Open the dryer mid-cycle to pull apart any tangled towels;
  • Replace fabric softener with distilled white vinegar with each load; fabric softener hinders the absorbency of towels;
  • Use a product like Oxyclean (sodium carbonate peroxyhydrate - made by combining sodium carbonate and hydrogen peroxide) to bleach your towels instead of chlorine bleach. Chlorine contains harsh chemicals that flatten the textured loops that make up a towel’s fibres;
  • Use half a cup of baking soda to create a softer texture and get rid of the sour odour that comes from leaving wet towels in the laundry.

P.S. Don’t mix baking soda and vinegar in the machine. The chemical reaction may cause the machine to overflow.

More tips:

  • Too much laundry detergent leads to crunchy towels. Use half the recommended amount and run an extra rinse cycle to make sure all the detergent washes away;
  • Wash and dry the towels at medium heat to preserve the fibres and eliminate bacteria;
  • Only fold and put away towels that are completely dry. Don’t leave damp towels in the dryer either, in case you invite mildew or crease and crush the fibres;
  • Have enough towels to use on rotation so that the fibres get to rest in between washes.

Let’s face it, finding the best towels in town can be a daunting task. There are so many options to choose from. But don’t get overwhelmed. We recommend the following towels built specifically for the hospitality industry:

Oops! The Linen Secrets Are Out

We promised to reveal the linen secrets five-star hotels have been keeping under wraps. And we did. You now have the information you need to keep your linens in top-notch condition.

When you need accommodation linen, food & beverage linen or day spa linen, look no further than Australian Linen Supply, trusted by Australia’s best hotels.

Our customers agree...

"The items were received exactly as described and so far appear to be of great quality. The Service is friendly, superior and is second to none and the delivery was super fast. I look forward to my next order." David
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Trust Australian Linen Supply for your linen needs.

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6 Easy Tips to Create an Event Seating Arrangement Plan Like a Pro

6 Easy Tips to Create an Event Seating Arrangement Plan Like a Pro

Perfect and successful event planning is achievable. An event's success is measurable when the guests are comfortable. This can only happen when there is a well-thought-out plan.

A good seating plan makes things easier because:

  • It gives caterers an easier time when serving meals.
  • It ensures all tables get filled and enables hosts to figure out where guests will sit.
  • It prevents confusion at the entrance. When guests arrive at the venue, they can locate their seat with ease.

So, how do you create a seating arrangement plan like a pro? Below are six easy tips to achieve your goal:

Tip 1: Have an idea of the venue space

Which kind of event are you hosting? What venue do you have in mind? How many people do you intend to host? What are the venue restrictions? Answering these questions will enable you to narrow down venue choices.

Always double-check the capacity of the venue you choose. Take into account the size and shape of the tables and table linen available.

It also enables you to know the kind of event set-up you need to use. While setting up ensure that the confirmed guests can fit in the selected venue.

Avoid seating guests too close to each other. They need to have space to move around and not feel claustrophobic.

The venue needs to be spacious enough for your event. This prevents overcrowding and enables guests to enjoy the event. You do not want guests to step on each other's toes while dancing.

Decide if the venue is big enough for the event you would like to hold well ahead of the day. Trying to change the venue close to the event is a lot harder and more expensive.

A good seating plan gives an opportunity for a timely event venue change if needed. It also gives you the freedom to play around with various set-up options.

Tip 2: Send timely invites to guests

Have a proper well-organised event invitation list. Once you have a list, send guests timely invitations for them to plan and RSVP.

Start working on your seating plan arrangements as soon as the invites are out. You can then double check the arrangement as the RSVPs start coming in.

This avoids the hassle of doing the seating plan in a hurry. It also gives you peace of mind when everything runs according to plan.

Tip 3: Do not do the seating plan by hand

To work like a pro, avoid writing out a seating plan by hand. It is tiresome and may cause confusion as handwriting may be hard to read.

Instead, create a seating plan online. There are many online tools that help to make a seating chart. Sites like AllSeated, seating planner and hitched are just a few options at your disposal.

These tools are great because they have easy-to-use drag and drop seating options. You can make changes as many times as possible until you are happy.

Some sites also have a list of venues. If the venue you like is on the list, it could even show a virtual floor plan. Every little detail can help with stress-free planning and reduce indecision.

Once done creating the seating chart, you can prepare a foamboard. Guests can use it to locate their seats on arrival.

You can also sketch tables on a poster and place guest names. In planning stages, you can even put names against table numbers using post-its. These can help you move names around until comfortable.

Bonus tip: Show guests on the chart where to find services like the dancefloor or band, restrooms, the buffet, and the bar.

Tip 4: Take care of every guest’s needs

To host a successful event, take care of the needs of every guest. Seating plans are more helpful when you pre-empt issues and accommodate guests.

The guests have various needs requiring attention. For successful planning, it’s important to at least consider and plan for the different needs of all guests.

Some important things to remember:

  • Keep the closest family seated near or next to the wedding party.
  • Seat the much older or elderly guests where they have ease of access to exits and aisles.
  • Seat children or mums with children away from the blaring sounds of the speakers. This applies to elderly guests, too.
  • Ensure the venue caters for guests that have physical challenges. Leave extra space for guests with wheelchairs.

Tip 5: Place the right people together

Guests appreciate sitting near people they are familiar with or they know. A great way to achieve this is to group guests by relationship. The groups could include:

  • Family members
  • High school friends
  • College friends
  • Work friends and colleagues
  • Colleagues grouped according to workplace
  • Ages, interests, and backgrounds

The idea is to accommodate everyone and ensure that they enjoy themselves. You can mix it up and add a variety of new faces to each table.

This is good especially when there are new guests who do not know many people. This will enable them to get to know people and be able to enjoy being at the event.

Bear in mind some people are naturally introverted so use your knowledge of people’s personalities to match them with like-minded table companions.

Avoid seating people who you suspect do not see eye-to-eye. To get it right, work with close family members for inside knowledge.

Depending on the event; whether a wedding, conference, party, funeral or Bar/Bat Mitzvah. The family can help when the seating arrangement needs a change.

Tip 6: Plan for safety and emergencies

When creating an event seating arrangement plan, ensure it factors in safety regulations. For example, what is the largest capacity of the venue and are the exits easy to find and accessible?

Avoid blocking exits and know escape routes. Take note of all emergency equipment and exits.

Depending on your venue, there may be extra regulations that you need to be aware of. Make enquiries from the manager of the venue you would like or even the owner.

This enables you to know venue-specific guidelines.

Final Tip: Do a final check on your seating arrangement plan

A lot can change between an RSVP and the date of your event. Confirmed guests may pull out at the last minute and interfere with your seating plan.

To avoid confusion, keep in frequent touch with your guests. This will enable you to know of any changes in advance and accommodate them.

One week prior to the event, make final checks using emails and social media to confirm all guests. This prevents last minute surprises and completes the seating plan like a pro.

A pro ensures everyone has a seat and tries to accommodate everyone's needs as much as possible. Beyond this, let the guests have fun.

Double check the venue and ensure good quality food and beverage linen is available. If not, work with linen from a quality supplier like Australian Linen Services.

Photo courtesy from by Sweet Ice Cream Wedding